A star's offline fan meet-and-greet that should have been full of joy sparked a wave of complaints due to discriminatory treatment during security checks. After the Qingdao fan meeting of Wang Yibo, spokesperson for Master Kong Iced Tea, many consumers reported through the Black Cat complaint platform that on-site security guards only confiscated support items from a specific fan group, forced body searches, and even shone laser pointers into their eyes, while fans with green support items, who were also consumers, enjoyed different treatment. The brand has not yet responded, and the incident continues to ferment on social media, with various accounts differing. [more…]

Manner has long been famous for its wide variety of branded cups, jokingly dubbed a "cup factory" by fans, but its latest campaign broke with tradition and instead gave away handheld mini fans. What was expected to be a practical summer favorite instead drew complaints from customers who received the actual product: the airflow was too weak to dispel the heat, while the noise was as loud as an electric drill, a hair dryer, or even a tractor — switch it to level three and you become the center of attention. What made some people hesitate even more was that getting the fan required buying a three-drink extra-large set, and without a coffee buddy it was hard to handle. This article compiles feedback from netizens to see why this merch item leaves people with mixed feelings. [more…]

Recently, StayReal, the streetwear brand founded by Mayday's Ashin and artist No2Good, held a limited-time art exhibition in Shanghai, drawing a large number of fans to visit and take photos. Surprisingly, however, a Starbucks store next door to the exhibition unexpectedly went viral thanks to its employees' playful cheering. Staff held up creative signs incorporating Mayday lyrics, prepared limited-edition cup stickers and merchandise perks for fans, and even offered a cheerful "call-out service," keeping the fans waiting in line laughing nonstop. This mutual embrace between fans and Starbucks employees not only eased the boredom of waiting in line, but also won the brand a great deal of goodwill. [more…]

At one in the morning on a cold winter day, a crowd of people stared intently at their phone screens, all to grab a number just to drink coffee on a mini-program—this was not a concert ticket, but a true portrayal of JJ Lin's coffee brand Miracle Coffee's pop-up event in Shanghai. In response to fans' calls, Miracle Coffee returned to Shanghai in the form of a pop-up coffee truck, and launched limited-edition drinks like White Magnolia, blind boxes, and a stamp activity, creating a romantic winter date. However, the official side underestimated fans' enthusiasm: as soon as the mini-program released numbers, they were snatched up instantly, the loading page kept spinning, and the system crash left fans waiting for more than half an hour, with complaints rising one after another. In the past, people scrambled for concert tickets; now, even a cup of coffee requires grabbing a number. JJ Lin fans' absurd life experiences have gained another entry. [more…]

Heytea's collaboration with table tennis champion Fan Zhendong has sparked a buying frenzy, with limited-edition fridge magnets and luggage tags selling out within minutes of release, prompting many fans to complain that getting one was as hard as snagging concert tickets. Store employees revealed that each branch received very few of the merch items, to the point that even they couldn't get their hands on any. However, some netizens discovered that scalped items had already appeared on second-hand platforms at inflated prices, listed even earlier than the official promotion, raising suspicions that insiders were withholding stock for profit. Whether it's insufficient inventory or artificial scarcity marketing, consumer discontent is spreading, and the brand's collaboration strategy is facing a real test. [more…]

Luckin Coffee has sparked strong dissatisfaction among fans after its online customer service and backend systems repeatedly misspelled the name of its brand ambassador, Jackson Yee, with related topics quickly trending on Weibo and ranking second on Xiaohongshu's hot list. Although Luckin subsequently posted an apology letter on Weibo, admitting the mistake and correcting it immediately, fans were not satisfied with the official response, believing that such disrespectful errors occurring repeatedly during the endorsement contract period were unacceptable. Previously, the roasted coconut latte endorsed by Jackson Yee surpassed 10.04 million cups in first-week sales, with fans contributing enormously, yet now the system cannot even correctly input the ambassador's name, which is truly lamentable. [more…]

Luckin Coffee has been making frequent moves this week, first collaborating with the top-tier IP Loopy, and then successively announcing celebrity endorsement partnerships with figures like Tan Jianci and Liu Yifei, keeping its popularity steadily climbing. However, what truly set social platforms abuzz was a wave of "secondary creation" spontaneously sparked by music fans—some netizens took the Loopy limited-edition hot drink cups launched last week and used markers to draw slanted bangs or blunt bangs on the little beaver, which unexpectedly made it look like David Tao and JJ Lin, quickly prompting a large number of fans to follow suit and show off their own "limited-edition collaboration cups." This mix-up not only had fans having a great time but also unexpectedly boosted sales of the limited-edition cups at Luckin stores. This article takes you through this amusing event, from misunderstanding to carnival, to see how fans used a single pen to turn coffee cups into "Mandopop collaboration editions." [more…]

Luckin Coffee recently announced a co-branded collaboration with the popular Japanese anime Demon Slayer, launching a series of themed merchandise, including takeaway cups, paper bags, cup sleeves, stickers, acrylic standees, and fridge magnets. However, after the campaign went live, the merchandise did not sell as well as expected and instead ended up languishing on the shelves. Fans widely reported that the bundle prices were too high, especially the 229-yuan eight-drink bundle, which deterred many people. In addition, some loyal fans pointed out that the merchandise artwork consisted of old images already released by the official brand and lacked novelty. Front Street Coffee noted that the market response to this collaboration stands in sharp contrast to Luckin's previous co-branded campaigns, sparking discussions about brand collaboration strategies and fan consumption psychology. [more…]

The StayReal Cafe at Guangzhou's Parc Central has recently seen long queues at its entrance, with the store packed and orders streaming in continuously. This is not a promotion for a new store, but a farewell—due to the lease expiring and the brand not renewing it, this trendy coffee shop co-founded by Mayday's Ashin and artist No2Good is about to withdraw from Guangzhou. The StayReal clothing store in the same mall closed the night before, while the coffee shop will remain open until October 27. From the opening of its first South China store in 2016, which invited world-class coffee master Lin Dongyuan to show support and saw hundreds of fans queue overnight, to now closing stores one after another due to lease expirations, StayReal Cafe's situation reflects the dilemma celebrity catering brands face between fan economy and the mass market. Some netizens say that if the Guangzhou Parc Central store ends operations, the brand's coffee shops will have only one left in Shanghai. [more…]

The 2023 World Latte Art Championship (WLAC) concluded successfully in Taiwan, China, with Chinese competitor Liang Fan taking the championship in one fell swoop, becoming the first Chinese world champion in the history of the event. Lu Daoqiang and Lin Shaoxing won second and third places respectively, marking the first time Chinese competitors have swept the top three. Liang Fan integrated mathematical Boolean operations and photographic composition into his latte art creations, conquering the judges with three works featuring a rooster, a dinosaur, and a kangaroo. This article takes you through a review of this peak showdown, letting you feel the rise of China's latte art power, and includes an appreciation of the champion's daily works along with Front Street brand recommendations. [more…]

On the eve of National Day, Starbucks China posted a vividly colored beverage poster on Xiaohongshu with the caption "Waiting for good news," which happened to closely resemble the color scheme of Taylor Swift's new album teaser poster. This coincidence quickly ignited the expectations of Swifties, with many speculating that the two sides would collaborate again. However, after the stores launched two customized drinks as scheduled on October 3, staff said there was no collaboration, leaving fans greatly disappointed. What exactly caused this misunderstanding? And what history of cooperation has there been between Starbucks and Taylor Swift? This article will recount the whole incident and discuss the polarized views fans have on the matter. [more…]

The co-branding campaign between Chagee and "Ne Zha 2" had not yet been officially announced, but a large number of leaked merchandise images had already surfaced on social media, sparking heated discussion among fans. However, as more images were exposed, merchandise enthusiasts who had been full of anticipation discovered that the square badges in this design bore a striking resemblance to competitor Cotti's fridge magnets, and the quality also fell short of expectations, with disappointment written all over their faces. Facing the growing public discourse, Chagee's official account appeared in the comments section to debunk rumors and try to soothe fans' emotions. Meanwhile, Cotti, which was the first to launch its co-branded campaign, won praise for its sincerity and after-sales service, invisibly putting comparative pressure on Chagee. How will this co-branding controversy unfold? And what gaps exist between fans' expectations and the brand's preparations? [more…]

Starbucks partnered with Stayreal, the streetwear brand co-founded by Mayday lead singer Ashin and Taiwanese artist No2Good, instantly igniting the enthusiasm of the band's fans and netizens alike. The online limited-edition themed cups were snapped up by tens of thousands of people the moment they went on sale, with the official app and mini-program lagging due to overwhelming traffic. Some users failed to complete payment and missed out on the cups they wanted, sparking complaints. Meanwhile, the limited-edition Starbucks gift sets released at physical stores, thanks to their relatively low threshold for acquisition, attracted a large number of fans who queued up with stools in the early hours of the morning. This collaboration craze showcased the fans' frenzy while also exposing the inadequate capacity of online channels and the controversy over offline queuing rules. [more…]

The globally renowned IP Harry Potter has teamed up with Nayuki for a co-branded collaboration, launching limited-edition drinks and merchandise inspired by the four Hogwarts houses. However, controversy has dogged the campaign since its launch: the Slytherin house's signature drink, a fruit-and-vegetable blend of kale and kiwi, was mocked by fans as tasting like a "potion," while the other three were also criticized for various flaws; the uneven distribution of blind-box transparent cards in the merchandise further led consumers to question store operations. As an experienced co-branding player, Nayuki's performance this time has left many Harry Potter fans disappointed, dealing a double blow to both the campaign experience and brand goodwill. [more…]

In the scorching summer, iced coffee has become a favorite for many coffee enthusiasts, and making cold brew at home is a recent popular choice. Mstand, known for its peripheral marketing, launched a cold brew set in early July, including cold brew coffee bags and a glass cold brew pot, quickly attracting a large number of fans to purchase. However, recently, multiple consumers have reported serious quality issues with this cold brew pot—some had the bottom suddenly shatter and got cut by fragments while using it, and more encountered unexplained cracks at the bottle mouth joint. Although the product is labeled as ordinary glass not resistant to high temperatures, users who reported the issues all stated they did not use hot water and operated carefully. This is not the first time Mstand's peripherals have failed; the previously launched woven bag was also criticized for its easily broken handle. While the strategy of using high-appeal freebies to drive set sales is effective, frequent quality control issues are eroding fan trust. [more…]

Lin Junjie's coffee brand Miracle Coffee recently restarted in mainland China, with its first pop-up store opening on Qixi Festival on the 1st floor of Huacai Tiandi in Hexi, Nanjing. Although it is only a pop-up format, fan enthusiasm has not diminished. On the first day of opening, a long queue formed before business hours, with waiting times generally 2 to 3 hours during peak periods, and some even waited 5 to 6 hours to successfully check in. The production team for this Miracle Coffee is the champion-level brand S.O. The official Nanjing store has also begun renovation and is expected to open at the end of September, when Lin Junjie is expected to appear in person. [more…]

Today's young people have a great passion for running coffee shops, and this trend has also spread to the entertainment industry. JJ Lin previously opened several Miracle Coffee stores in China, and subsequently many celebrities followed suit, launching their own coffee brands. Recently, the trendy brand GOODBAI founded by actor Bai Jingting officially opened a coffee shop. On the opening day, a long queue formed before the store even opened, becoming a noticeable scene on Yanqing Road. Most of the people in the queue were fans of Bai Jingting, and some waited up to three hours just to buy a cup of coffee. Similar scenes occurred when Wang Hedi's D.DESIRABLE coffee shop opened, and the coffee shop that Jay Chou is preparing in Beijing has also kept fans eagerly anticipating. Are celebrities leveraging their fame to enter the highly competitive coffee market seriously doing coffee, or do they have other motives? This article will take you to find out. [more…]

Recently, Miracle Coffee, the coffee brand founded by JJ Lin, opened a flagship store at Shanghai Lakeside Plaza, drawing long queues of fans. This marks the brand's return to Shanghai after two years, following its 2019 pop-up store. The store has imposed purchase limits, but order processing speed is limited, and consumers still have to wait several hours. In recent years, Miracle Coffee has accelerated the rollout of permanent stores in multiple Chinese cities and is rumored to be entering more cities. Front Street Coffee will continue to follow developments in the specialty coffee market and bring coffee lovers more brand news. [more…]

Competition in the coffee market is becoming increasingly fierce. The traffic-driving effects of price wars and co-branding campaigns are gradually weakening, and brands are beginning to shift their attention to fan groups willing to spend money on their idols. Recently, Cotti's official announcement of a new spokesperson triggered a surge in store orders, while a group-buy link in Luckin's livestream with a fan nickname prefix once again set public opinion abuzz. Is this a carefully planned business war or fans spontaneously generating momentum? Can celebrity endorsements bring sustained purchasing power to brands, and will they blur consumers' focus on coffee products themselves? This article will guide you through the business logic and hidden concerns behind this traffic marketing. [more…]

With Halloween approaching, Starbucks has launched its first-ever "Pumpkin Cheesecake Flavored Latte" and Frappuccino as two limited-edition drinks in China, sparking heated discussion among fans. Devoted fans of the classic overseas Pumpkin Spice Latte had been full of anticipation, but many were bluntly disappointed after trying the new drinks—they lacked both pumpkin flavor and cheesecake taste, and were even said to have lost their "soul" due to the absence of cinnamon powder. Still, some argue that the brand may have made adjustments to cater to local tastes. This article will walk you through the real reactions to this new holiday release and how it differs from previous overseas limited-edition drinks. [more…]